Welcome to United Travels. We understand that travel plans may change unexpectedly. This Refund & Cancellation Policy explains how cancellations, modifications, and refunds are handled for bookings made through United Travels.
1. Cancellation Policy
At United Travels, cancellation policies vary depending on the travel service provider, including airlines, hotels, tour operators, and other partners.
Before confirming your booking, we recommend reviewing the specific cancellation policy displayed for your selected service.
Hotel Bookings
Hotel cancellation policies differ by property.
Depending on the hotel’s terms:
- Free cancellation may be available within the specified cancellation period.
- Some hotels may charge cancellation fees.
- Non-refundable bookings cannot be cancelled or refunded.
- No-shows may result in the full booking amount being charged.
Please refer to the cancellation policy shown during the booking process.
Flight Bookings
Airline cancellation policies vary by carrier and ticket type.
Depending on your airline:
- Refundable tickets may qualify for a partial or full refund.
- Non-refundable tickets may only allow travel credits or taxes to be refunded.
- Airline cancellation or modification fees may apply.
- Fare differences may apply when changing travel dates.
United Travels follows the cancellation rules established by the airline.
Holiday & Travel Packages
Travel package cancellations depend on the individual package and travel supplier.
Cancellation charges may increase as the departure date approaches.
Certain promotional or discounted packages may be completely non-refundable.
Customized travel packages may have separate cancellation conditions.
Honeymoon Packages
Honeymoon package cancellations are subject to the cancellation policies of the participating hotels, airlines, and travel suppliers.
Because these packages often include special pricing and reservations, cancellation fees may apply.
2. Booking Modifications
If you wish to modify your booking after confirmation, we will make every effort to assist you.
Changes may include:
- Travel dates
- Passenger details
- Hotel selection
- Flight schedules
- Package upgrades
Modification requests are subject to availability and may involve additional charges from airlines, hotels, or travel partners.
3. Refund Policy
If your booking qualifies for a refund under the supplier’s cancellation policy, United Travels will process your request as quickly as possible.
Approved refunds are generally issued to the original payment method.
Refund processing times may vary depending on:
- Airline processing times
- Hotel policies
- Payment provider
- Banking institution
Refunds typically take 7–21 business days, although some providers may require additional time.
4. Non-Refundable Bookings
The following bookings are generally non-refundable unless required by applicable law:
- Promotional Offers
- Flash Sale Bookings
- Last-Minute Deals
- Special Event Packages
- Non-Refundable Hotel Rates
- Non-Refundable Airline Tickets
Please review the fare rules before completing your booking.
5. Airline Delays & Cancellations
If your flight is cancelled or significantly delayed by the airline, your refund or compensation eligibility will depend entirely on the airline’s policy.
United Travels will assist you in contacting the airline and processing any eligible refund requests.
6. Supplier Cancellation
In rare situations where a hotel, airline, or travel supplier cancels your booking, United Travels will work with the supplier to provide one of the following, depending on availability and supplier policy:
- Full Refund
- Alternative Travel Arrangement
- Travel Credit
- Rescheduled Booking
7. Force Majeure
United Travels shall not be responsible for cancellations or travel disruptions caused by circumstances beyond our reasonable control, including but not limited to:
- Natural Disasters
- Severe Weather
- Government Restrictions
- War or Civil Unrest
- Pandemic or Public Health Emergencies
- Airport Closures
- Airline Operational Issues
- Strikes
- Terrorist Activities
Refunds in these situations will depend on the policies of the respective travel suppliers.
8. Refund Eligibility
Refund approval depends on:
- Airline Fare Rules
- Hotel Cancellation Policy
- Tour Operator Policy
- Time of Cancellation
- Booking Type
- Promotional Terms
United Travels cannot guarantee refunds when suppliers classify bookings as non-refundable.
9. How to Request a Cancellation
To request a cancellation or refund, please contact our customer support team with:
- Booking Reference Number
- Full Name
- Email Address
- Travel Dates
- Reason for Cancellation
Our support team will review your request and guide you through the cancellation process.
10. Customer Support
If you have any questions regarding cancellations or refunds, please contact us.
United Travels
📧 Email: support@unitedtravels.online
🌐 Website: https://unitedtravels.online
🕒 Customer Support: 24 Hours | 7 Days a Week
